Last Updated: 04-08-2026

1. Introduction

Welcome to Shree Radhika Furniture. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you when you use our website, how we use and protect that information, and your rights regarding your personal data.

We collect various types of information to provide and improve our services, including personal information and website usage data. This information helps us understand your needs and preferences, allowing us to enhance your experience.

We use your information to improve our services, communicate with you, and ensure the security of our website. We do not share your personal information with third parties without your consent, except as required by law or to protect our rights.

We take the security of your information seriously and implement various measures to safeguard your data, including encryption, access control, and regular data backups. We also comply with applicable regulatory requirements to ensure the protection of your privacy.

Please read this Privacy Policy carefully to understand our practices regarding your information. If you do not agree with the terms of this policy, please do not access or use our website. If you have any questions or concerns about this Privacy Policy, please contact us at 07947148215.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

2. Information We Collect

Personal Information: We collect a variety of personal information to provide and improve our services. This includes, but is not limited to, your name, email address, phone number, and any other contact details you provide when you submit an enquiry, request a quote, or contact us through our website.

Product and Business Information: We gather information related to the furniture products you enquire about or order from us, including product type, specifications, quantities, and transaction/order history. For business customers, we may also collect business details such as company name, billing address, GST/tax identification number, and other credentials required to process orders and issue invoices in compliance with applicable regulations.

Website Usage Data: To enhance your experience and improve the functionality of our website, we collect data on how you interact with the site. This includes the pages you visit, the time spent on each page, and the actions you take within the website. We also collect technical data such as your device type, operating system, browser version, IP address, and unique device identifiers, along with website performance and analytics data used to identify and resolve issues, optimize performance, and understand user behaviour.

Collection Methods: We collect data primarily through forms you fill out when submitting enquiries or contacting us, and through messages you send us on WhatsApp. We may also use automated technologies and third-party analytics services to understand user behaviour and website performance. These third-party services may use cookies, web beacons, and other tracking technologies to collect data on our behalf, and they adhere to their own privacy policies regarding data handling and protection.

3. How We Use Your Information

Service Improvement: We analyze the data collected to understand how our users interact with the website. This helps us identify areas for improvement, optimize website performance, and develop new features that enhance user experience.

Personalization: Your information allows us to tailor the website experience to your preferences, ensuring that the content and product information you see is relevant to your needs.

Communication: We use your contact information to communicate with you about quotations, order updates, important changes to our services, and promotional offers. We also use your information to respond to your inquiries and provide customer support, including over phone or WhatsApp.

Security and Fraud Prevention: We use your information to protect the security of our website and prevent fraudulent activities, including monitoring for suspicious behaviour and verifying user identities.

Analytics and Research: We use website usage data and other collected information for analytical purposes, helping us gain insights into user behaviour, preferences, and trends to improve our services.

Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to legal requests and enforcing our terms of service.

We do not share your personal information with third parties without your consent, except as required by law or to protect our rights. We are committed to maintaining the confidentiality and security of your information at all times.

4. Data Storage and Security

We take the security of your data very seriously and have implemented a comprehensive set of measures to ensure its protection.

Encryption: All data, both in transit and at rest, is encrypted using industry-standard encryption protocols.

Access Control: We have strict access control policies in place to ensure that only authorized personnel can access your data. Access to sensitive information is granted on a need-to-know basis, and all access is logged and monitored.

Data Backup: Regular data backups are performed to prevent data loss in the event of a system failure, data corruption, or other unforeseen incidents.

Password Protocols: We enforce strong password policies to protect user accounts, including complex passwords and, where possible, multi-factor authentication (MFA).

Firewalls and Application Security: Our servers are protected by firewalls that monitor and control network traffic, along with secure coding practices, regular security assessments, and vulnerability scanning.

Regulatory Compliance: We adhere to applicable regulatory requirements and industry standards to ensure the protection of your data, and we regularly review our security practices.

Cloud Security: Our hosting providers are selected based on their security capabilities and compliance with industry standards, including regular security audits and continuous monitoring.

5. User Rights

Right to Access: You have the right to request a copy of the personal data we hold about you, along with details of how we use it, who we share it with, and how long we retain it.

Right to Update: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.

Right to Delete: You have the right to request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purpose it was collected, subject to any legal obligations we may have to retain it.

Right to Restrict Processing: You may request that we restrict the processing of your data in certain situations, such as when you contest its accuracy or the processing is unlawful.

Right to Data Portability: You have the right to request that we transfer your personal data, in a structured and commonly used format, to another organization or directly to you.

Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as direct marketing.

Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at 07947148215. We will respond to your request in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

Website Cookies: We use a minimal number of cookies to enhance your browsing experience and provide personalized product information. These include:

• Session Cookies – temporary cookies that remain on your device until you close your browser, helping us maintain your session.
• Persistent Cookies – cookies that remain on your device for a set period, helping us remember your preferences for future visits.

Tracking Technologies: We may use analytics tools to understand how users interact with our website, helping us analyze traffic, understand user behaviour, and improve our services. Any such third-party services operate under their own privacy policies governing how they handle your data.

By using our website, you consent to the use of cookies and tracking technologies as described in this section. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, disabling cookies may affect the functionality of our website.

7. Third-Party Services

We may use third-party services to enhance the functionality and performance of our website, including website analytics tools that help us understand traffic and improve the user experience, and communication tools such as WhatsApp Business to respond to your enquiries.

We do not have control over how these third-party services manage your data, but we only use reputable services that comply with industry standards and data protection regulations. This data is used solely to analyze website traffic and respond to your enquiries — we do not share it with third parties for advertising or marketing purposes.

No Third-Party Advertising: We do not use third-party advertising services on our website and do not share your personal data with advertisers.

If you have any concerns about how your data is handled, please contact us at 07947148215.

8. Contact Information

If you have questions or concerns about this Privacy Policy or the handling of your personal data, please reach out to us:

Phone / WhatsApp: 07947148215 — we aim to respond to all enquiries within 48 hours.

Address: No. 1, Opposite Arya Samaj, Beside BOB Bank, Bhakti Nagar, Dhebar Road, Lohanagar, Rajkot-360002, Gujarat.

When contacting us, please include your name, contact information, and a description of your inquiry so we can assist you promptly.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any updates will be posted on this page, and the revised version will be effective as soon as it is published.

We encourage you to periodically review this Privacy Policy. Your continued use of our website after any changes indicates your agreement with the updated terms. If you do not agree with the changes, please discontinue using our services and contact us with any concerns.